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HAIR HOLISTIC SERVICE POLICY

HAIR RE-DOES 

We at Hair Holistic strongly believe a consultation is key to a good color result and a happy client ,also reduce in a big percentage the amount of HAIR SERVICES  redo request . 

 Our policy ,it's to schedule all new clients a 30 minutes FACETIME complimentary consultation  before any service .

We also  keep records of  your service details to be able be consistent.

*The redo policy doesn’t cover a change in the style or color from the initially requested .As an example including but not limited if you change your mind on the side you part your hair , comparing or looking for an exact shades color or shapes from magazines pictures, etc

*A color redo adjustment it refers to an unexpected involuntary mistake or calculation by your stylist like :Foil bleeding ,stains, too little or too much exposure of color ,uneven color distributions ,placements of foils per area ( not included if the side part was discussed ), unwanted color hues(normally we perform an strand test before service to prevent it)

Too many foils or too closed ,too many lowlites as examples .

*A haircut adjustments referred to uneven sides, crocked bangs, not integrated layers,

Failed to blend front angles.

*Rifare la cheratina se i capelli non risultano uniformi nelle aree visibili

Se non sei completamente soddisfatto del tuo servizio di colore e taglio, per favore

* Chiamaci entro 48 ore e fino a 7 giorni dal servizio originale per programmare una ripetizione gratuita

*Una ripetizione deve essere convalidata e valutata dal manager e tutte le garanzie saranno determinate dallo stilista.

*Il prezzo del servizio completo si applica dopo 30 giorni di servizio

*Non offriamo rimborsi per alcun servizio per capelli

*If you cancel or reschedule your redo appoitment more than 2 times with in a period of 2 weeks for haircut and 3 weeks for color a Full service price applies .

*Hair Holistic non sarà responsabile né rifarà il colore dei capelli che è stato fatto al di fuori del nostro salone. 

*Please allow us to style your hair after your service as the results are most accurately evaluated on properly finished hair. If you choose to leave the salon before the styling service is completed, you are relinquishing your rights to a redo service.

*Corrective color usually requires more than one service to achieve desired results. 

*A causa della natura dei prodotti per la colorazione domiciliare, non possiamo garantire i servizi colore se il cliente ha già effettuato il colore fuori dal nostro salone.

*The longevity of chemical services depend on each individual. Many factors play a part! The health of your hair, the texture, how often you wash it, the temperature of the water you use, whether you swim, your exposure to the elements, the quality of the water you have at your home, what minerals are present in it, and the products that you use in your hair. Certain services at Hair Holistic will not be guaranteed without the purchase of at-home maintenance products bought directly from us.

 It’s important to us that you have the appropriate hair care products at home for your hair regimens , If you are buying online there is not warranty the product is authentic ,avoid counterfeit product buying from authorized retailers .

HAIR EXTENSIONS

We warranty our tape hair extensions installation up to 7 days

if any of the extensions slide off .

We can not warranty the installation service if you buy and bring your own hair .

The installation warranty DOES NOT cover the following: 

  • Difetti derivanti da un uso improprio del prodotto (non utilizzo di un'adeguata cura dei capelli, colorazione, taglio delle trame, ecc.)

  • Fare attenzione all'uso di shampoo e balsami pesanti, oli, calore e troppo tempo in ammollo in acqua

  • Difetti derivanti da tentativi personali di alterare in qualsiasi modo le estensioni dalla loro forma originale.

  • Uso eccessivo di calore e cura impropria delle extension.

  • Alcuni colori sbiadiranno nel tempo (tutti i colori pastello, 99J e alcuni colori rosso/argento). Svanire su questi colori non sarà considerato un uomo

Color application service

Se HAIR HOLISTIC ESEGUE il servizio di applicazione del colore, non siamo responsabili del risultato. Seguiremo solo le istruzioni del prodotto.

Se hai domande o dubbi riguardo al colore da utilizzare puoi prenotare una consulenza a 30$ per 30 minuti.

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