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HAIR HOLISTIC SERVICE POLICY

HAIR RE-DOES 

We at Hair Holistic strongly believe a consultation is key to a good color result and a happy client ,also reduce in a big percentage the amount of HAIR SERVICES  redo request . 

 Our policy ,it's to schedule all new clients a 30 minutes FACETIME complimentary consultation  before any service .

Također  voditi evidenciju  Vaši podaci o usluzi kako biste bili dosljedni.

*The redo policy doesn’t cover a change in the style or color from the initially requested .As an example including but not limited if you change your mind on the side you part your hair , comparing or looking for an exact shades color or shapes from magazines pictures, etc

*A color redo adjustment it refers to an unexpected involuntary mistake or calculation by your stylist like :Foil bleeding ,stains, too little or too much exposure of color ,uneven color distributions ,placements of foils per area ( not included if the side part was discussed ), unwanted color hues(normally we perform an strand test before service to prevent it)

Too many foils or too closed ,too many lowlites as examples .

*A haircut adjustments referred to uneven sides, crocked bangs, not integrated layers,

Failed to blend front angles.

*Ponovite keratin ako kosa nije ujednačena na vidljivim područjima

Ako niste u potpunosti zadovoljni uslugom bojanja i rezanja, molimo

* nazovite nas u roku od 48 sati i do 7 dana od izvorne usluge kako biste zakazali besplatnu ponovnu obradu

*Ponavljanje mora potvrditi i ocijeniti voditelj, a sva jamstva odredit će stilist.

*Puna cijena usluge primjenjuje se nakon 30 dana usluge

*Ne nudimo povrat novca za frizerske usluge

*If you cancel or reschedule your redo appoitment more than 2 times with in a period of 2 weeks for haircut and 3 weeks for color a Full service price applies .

*Hair Holistic will not be liable nor redo hair color that has been done outside of our salon. 

*Please allow us to style your hair after your service as the results are most accurately evaluated on properly finished hair. If you choose to leave the salon before the styling service is completed, you are relinquishing your rights to a redo service.

*Corrective color usually requires more than one service to achieve desired results. 

*Because of the nature of home-coloring products, we cannot guarantee color services if the client has previously had color done outside of our salon.

*The longevity of chemical services depend on each individual. Many factors play a part! The health of your hair, the texture, how often you wash it, the temperature of the water you use, whether you swim, your exposure to the elements, the quality of the water you have at your home, what minerals are present in it, and the products that you use in your hair. Certain services at Hair Holistic will not be guaranteed without the purchase of at-home maintenance products bought directly from us.

 It’s important to us that you have the appropriate hair care products at home for your hair regimens , If you are buying online there is not warranty the product is authentic ,avoid counterfeit product buying from authorized retailers .

HAIR EXTENSIONS

Dajemo jamstvo za ugradnju trakastih ekstenzija za kosu do 7 dana

ako neki od nastavaka sklizne.

Ne možemo jamčiti za uslugu postavljanja ako kupite i donesete vlastitu kosu.

Jamstvo za ugradnju NE pokriva sljedeće: 

  • Nedostaci zbog nepravilne uporabe proizvoda (nekorištenje odgovarajuće njege kose, bojanje, rezanje potke itd.)

  • Budite svjesni upotrebe teških šampona i regeneratora, ulja, topline, predugog namakanja u vodi

  • Nedostaci od osobnih pokušaja da se ekstenzije na bilo koji način izmijene u odnosu na izvorni oblik.

  • Pretjerano korištenje topline i nepravilna njega ekstenzija.

  • Određene boje će s vremenom izblijedjeti (sve pastelne boje, 99J i određene crvene/srebrne boje). Blijeđenje na ovim bojama neće se smatrati muškarcem

Color application service

Ako HAIR HOLISTIC PERFORM izvrši vašu uslugu nanošenja boje, nismo odgovorni za rezultat. Slijedit ćemo samo upute za proizvod.

Ako imate pitanja ili nedoumica u vezi s bojom koju ćete koristiti, možete rezervirati konzultacije za 35 USD u trajanju od 30 minuta.

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